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Network Forensics Survey: Most Networks are Unprepared for Quick Response by Solera Networks November 09, 2009 - (Free Research) More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

eBook: Best Practices for Implementing BI in ERP Centric Environments by IBM November 04, 2009 - (Free Research) Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs. (EBOOK) VIEW ABSTRACT | GO TO

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 01, 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine - October 2009: Security 7 Awards by Information Security Magazine October 13, 2009 - (Free Research) The big news in this month's issue is the announcement of the winners of the fifth annual Security 7 Award. Other featured articles present tips for preventing future incidents and also explain how SOX compliance is hitting smaller public companies harder than the big guys. Read on for these great articles and more. (EZINE) VIEW ABSTRACT | GO TO

Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks by PhoneFactor, Inc. September 10, 2009 - (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc. September 04, 2009 - (Free Research) The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises. (EBOOK) VIEW ABSTRACT | GO TO

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

2009 IT Skills and Salary Report by Global Knowledge March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fast-Payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects by SAP America Inc June 24, 2009 - (Free Research) This Report, which summarizes detailed data from a field study conducted exclusively for AMR Research SAP Peer Forum clients, was written to help business audiences looking for every opportunity to reduce the total business expenses of their huge, existing investments in SAP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc June 15, 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat April 25, 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more... (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Code Collaborator v5.0 by Smart Bear® Software September 17, 2009 - (Free Research) Tired of falling asleep during code review meetings? Stop meeting – try peer code review with Code Collaborator. This time-saving tool lets you do fast and efficient reviews online, without the usual pain of meetings, printouts, or convoluted emails. (DEMO) GO TO DEMO

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software February 12, 2009 - (Free Research) Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Business Intelligence to Business Optimization by IBM October 05, 2009 - (Free Research) This whitepaper, written by Hurwitz and Associates, talks about moving from Business Intelligence to Business Optimization and the road to increased business benefits. (ANALYST REPORT) GO TO ANALYST REPORT

Sawmill 8 - Web Log Analysis Tool by Flowerfire, Inc. May 19, 2009 - (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Security Blanket 3.0 by Trusted Computer Solutions October 29, 2009 - (Free Research) Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Sybase Raises the Bar on Database Replication: Offerings Focus Strongly On Performance, Reliability, and Heterogeneity by Sybase, Inc. July 31, 2009 - (Free Research) This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Database and Server Data Security: Which Technologies are Worth the Investment? by Thales June 09, 2009 - (Free Research) This new Forrester report provides security and risk professionals the information they need to plan investments in the eight most important technologies for securing data stored in databases and on servers. Learn which technologies have the potential to deliver the most value now, and which technologies warrant a "wait and see" perspective. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Risk in Perilous Times. Practical Steps to Accelerate Recovery by SAP America Inc July 15, 2009 - (Free Research) Examine lessons learned from the current financial crisis in this EIU report. The report proposes ten practical lessons that could help address perceived weaknesses in risk identification, assessment, and management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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