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Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 01, 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center by Alcatel-Lucent January 01, 2007 - (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Backup - Podcast by Hewlett-Packard Company July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert podcast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Compliance with Data Handling Procedures in UK Government by Lumension September 2008 - (Free Research) Learn about the Data Handling Procedures in Government report that sets out clear and mandatory procedures to be followed by all government employees that have access to and responsibility for citizen data and how your organization can assure it is compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Bell Creameries® Improves its Inventory Management and Standardizes Procedures with an Automated Data Collection System by TAKE Supply Chain October 2009 - (Free Research) To improve inventory management and standardize procedures, Blue Bell turned to TAKE Supply Chain's Gemini Series™ for OPM mobile software solution. Read this case study to learn more about the benefits Blue Bell experienced from switching to TAKE Supply Chain’s Gemini Series™, and learn how your company can do the same. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The E-Discovery “How-To” Guide: Practical Recommendations for Streamlining Corporate E-Discovery by Clearwell Systems October 2008 - (Free Research) This paper breaks down the e-discovery process into phases, discusses best practices and relevant technologies for each phase, and provides a matrix to guide an e-discovery team’s decision making process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Mail Tracking and Reports by Trend Micro GmbH September 2008 - (Free Research) This paper outlines the reporting features in InterScan Messaging Hosted Security, as well as mail tracking, and provides sample use cases to better understand the application and value of different feature options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Procedures for Change Management Audit Documentation and Disaster Recovery by SEGUS Inc August 2009 - (Free Research) A search for a tool to augment the job scheduling power of Zeke uncovered a unique solution to a common set of problems for a PA-based department store chain. Currently running a newly installed System z/10 in their long time IBM mainframe-based IT shop, they implemented SEGUS' SmartIS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Future-Proof Your Compliance Program by IBM July 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program. (VIDEO) VIEW ABSTRACT | GO TO

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience IQ Report by Vovici October 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

4 Simple Steps for Preventing Downtime by Marathon Technologies October 2009 - (Free Research) In this webcast, gain insight into IT processes and procedures that can ensure continuous business operations in your organization. Discover how to prevent downtime by conducting a gap analysis, identifying weaknesses and simplifying IT processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management by SearchStorage.com August 2009 - (Free Research) Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery. (EZINE) VIEW ABSTRACT | GO TO

Maximizing the Value of Economic Stimulus Funds by SAP America Inc June 2009 - (Free Research) The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EC Suite: Proactively Managing Endpoint Risk by Lumension March 2009 - (Free Research) The Ogren Group found that EC Suite, a major processor of credit card transactions for e-commerce organizations, saved considerable time and effort in their IT and security operations as a direct result of their preventive security measures and procedures using Lumension solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation October 2009 - (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Five Best Practices for Unified Communications by AT&T Corp October 2009 - (Free Research) Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. (WHITE PAPER) GO TO WHITE PAPER

Achieving GLBA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat October 2009 - (Free Research) This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific GLBA mandates while increasing overall efficiency and agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff by Tripwire, Inc. October 2009 - (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Green Mountain Power reduces the use of paper with ReadSoft’s AP automation solution by ReadSoft October 2009 - (Free Research) Learn how streamlining the AP process can help your company gain control over its invoice management. With the electronic workflow, invoices don’t get lost avoiding late fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM March 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Effective Security with a Continuous Approach to ISO 27001 Compliance by Tripwire, Inc. July 2008 - (Free Research) In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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