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Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems Availability by Vision Solutions

March 05, 2009 - (Free Research) Do you have the right technologies to compete in today's economic times? IBM's Dynamic Infrastructure™ initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size.

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Podcast: Systems Management Considerations for Server Virtualization by Dell and Symantec

November 04, 2009 - (Free Research) This podcast explores the new virtualization tools available. Discover the management and monitoring risks of virtualization, and options for mitigating these risks. Learn how to leverage server virtualization to consolidate multiple servers and improve power, cooling and space efficiency.

(PODCAST)

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Ten Things You Should Know About Exchange Server 2010 by Global Knowledge

November 05, 2009 - (Free Research) Exchange Server 2010. There are many new and improved features in the new version. This white paper outlines ten items to consider when planning and deploying an Exchange Server 2010 infrastructure, as well as some considerations to keep in mind when making the decision to move on to the "latest and greatest" iteration.

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How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge

November 05, 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.

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IOS Tips and Tricks by Global Knowledge

November 05, 2009 - (Free Research) There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).

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Overcoming Barriers to AP Automation: A Roadmap for Success by Kofax, Inc.

November 05, 2009 - (Free Research) This paper provides practical advice for knocking down the barriers to AP automation. It also discusses six levels of AP automation.

(WHITE PAPER)

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Support Global Expansion with Trade and Financial Compliance by SAP America Inc

November 05, 2009 - (Free Research) The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.

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Spend Analytics: A Foundation for Procurement Performance Management by SAP America Inc

October 08, 2008 - (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program.

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Best Practices for Implementing BI in ERP Centric Environments by IBM

November 04, 2009 - (Free Research) Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs.

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How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom

November 05, 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.

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Systems Management Considerations for Server Virtualization by Dell and Symantec

November 03, 2009 - (Free Research) This videocast explores the new virtualization tools available. Discover the management and monitoring risks of virtualization, and options for mitigating these risks. Learn how to leverage server virtualization to consolidate multiple servers and improve power, cooling and space efficiency.

(VIDEO)

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How to Optimize Lead Nurturing to Pump Up Your Sales Pipeline by Genius.com

October 07, 2009 - (Free Research) In this paper you will learn how the roles and responsibilities of marketers has evolved since the web has become a big part of your customer’s buying process. Read on to learn how you can optimize lead nurturing to pump up your sales pipeline.

(WHITE PAPER)

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Using Advanced Analytics: Gain Insight into Your Revenue Stream by SAP BusinessObjects

October 26, 2009 - (Free Research) Read this paper to learn how analytics can help you leverage the right combination of people, processes, and information. With analytics, you can analyze your sales and marketing processes to gain insights more quickly and improve business performance. Read on to learn how by using analytics you can increase top-line revenue.

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Advanced Reporting for Salesforce by SAP BusinessObjects

October 19, 2009 - (Free Research) As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.

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IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers by SAP BusinessObjects

April 01, 2009 - (Free Research) Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department.

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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge

January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.

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Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

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Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software

February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.

(WEBCAST)

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ITIL for the Real World by Numara Software

January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.

(WEBCAST)

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The Friendly Face of IT: User-friendly IT Management by Numara Software

January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.

(WEBCAST)

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Get More Virtual with Dell and VMware vSphere by Dell, Inc.

June 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual.

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Webcast - Are You Making the Best Decisions for Your Organization? Make Better Decisions by Overcoming Information Blind Spots by IBM

November 2009 - (Free Research) Learn how the new IBM Performance management and measurement solution automatically provides real-time information from across the entire development lifecycle for complete visibility into progress.

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Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.

(WHITE PAPER)

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Five Requirements for Greater Efficiency During IT Failures by Hewlett-Packard Company

June 2009 - (Free Research) For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.

(WHITE PAPER)

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Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin

November 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.

(WHITE PAPER)

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